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Privacy Policy

Webiya Digitals (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or communicate with us, in compliance with applicable Canadian privacy laws.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website or services.

1.1 Personal Information

This includes identifiable data such as:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing and shipping address
  • Payment details (when applicable)
  • Social media handles (if you interact via social media)

1.2 Non-Personal Information

Automatically collected through cookies, analytics tools, or third-party platforms:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent
  • Device identifiers

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage our services
  • To respond to inquiries and customer support requests
  • To improve our website and service offerings
  • To process transactions and send invoices
  • To personalize your user experience
  • To send promotional content, newsletters, or updates (you can unsubscribe at any time)
  • To analyze traffic and usage trends
  • To comply with legal obligations

3. Consent

By providing your personal information and using our website or services, you consent to the collection, use, and disclosure of your information as outlined in this policy. If you do not agree, please do not provide any personal data or use our website.

You may withdraw your consent at any time by contacting us at support@webiyadigitals.com, subject to legal or contractual restrictions.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

  • Service Providers: We may use third-party partners to operate our business (e.g., hosting, payment processing, analytics, ad platforms). These partners are contractually obligated to keep your data confidential.
  • Legal Requirements: We may disclose information if required by law or in good faith to protect our legal rights or to comply with a judicial proceeding.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools (such as Google Analytics, Meta Pixel) to enhance your experience and gather data on site usage. You can choose to disable cookies through your browser settings. However, doing so may limit some functionalities on our website.

6. Data Security

We take your data security seriously. Our site is protected by SSL encryption, and we implement appropriate physical, electronic, and managerial procedures to prevent unauthorized access, loss, or misuse of your information.

Please note that no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once your data is no longer needed, it is securely destroyed or anonymized.

8. Your Rights

Under Canadian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction or updates to your data
  • Withdraw consent or request deletion (subject to legal limitations)
  • File a complaint with the Office of the Privacy Commissioner of USA (OPC) if you believe your rights have been violated

To exercise your rights, email us at support@webiyadigitals.com.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media platforms, client websites, partner services). We are not responsible for the privacy practices or content of those external websites. Please review their policies before submitting any personal data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors. If we become aware that data has been collected from a child without parental consent, we will take steps to delete it immediately.

11. International Data Transfers

If you access our services from outside USA, please be aware that your information may be transferred to and stored in USA or other countries with different data protection laws.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your data.